Privacy Policy

At Fresh Start Debt Support, your privacy matters. This page explains how we collect, use, and protect your personal information when you use our website or contact us through our forms.

What Data We Collect

• Full name
• Email address and phone number
• Details you submit via our enquiry forms (e.g. debt type, employment status)
• Browser and device information (via analytics tools)

How We Use Your Information

Your information is used to:

• Respond to your enquiry
• Provide debt support based on your situation
• Send updates about your case (if applicable)
• Improve website experience (via Google Analytics)

Data Storage and Security

We store your data securely and only share it with trusted service providers (e.g. JotForm, Slack, Google Sheets) for the purpose of processing your enquiry. Your data will never be sold or used for marketing without your consent.

Your Rights (Under GDPR)

You have the right to:

• Access the data we hold about you
• Request corrections or deletion
• Withdraw consent at any time

To request data access or deletion, email: homesusticesoltions@gmail.com.

Cookie Policy

We use cookies to improve website performance and track user behaviour using tools such as Google Analytics.

What Are Cookies?

Cookies are small files stored on your device that help us understand how visitors use the website.

How We Use Cookies:

• Track anonymous visitor activity
• Monitor site traffic and performance
• Improve site content and usability

You can disable cookies in your browser settings. Continued use of our site is considered consent to our cookie usage.

Terms & Conditions

By using this website, you agree to the following terms:

1. No Financial Advice

This website does not provide regulated financial advice. We are not authorised by the Financial Conduct Authority (FCA). All information provided is for general guidance only.

2. Liability

We do not accept liability for actions taken based on information found on this site. Users should seek professional advice from a regulated body if needed.

3. Intellectual Property

All content on this site is owned by Fresh Start Debt Support. Do not reproduce or copy content without permission.

4. Third Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites.

Contact Us

If you have any questions about this Privacy Policy or your data, contact us at:

Contact us today about the privacy policy and your data

Or contact us on our business WhatsApp below.