Struggling with a Personal Loan? Protect Yourself First.

If repayments are unaffordable, we focus on protection first. Where suitable, we help you enter Breathing Space so interest, charges and most enforcement are paused while we build a plan based on a verified budget. Then we guide you into the right route — IVA, DMP or DRO — and handle creditor contact in writing.

Quick Access

Personal Loan Affordability Helper

Work out a safe monthly offer and next steps

Tip: If the suggested payment is low or you’re being chased, ask about Breathing Space to pause interest and most enforcement while we verify your budget.

Stop Personal Loan Debt Collectors (The Calm Way)

What to do when letters and calls start

Keep everything in writing, avoid promises you can’t keep, and share a realistic offer based on your verified budget. Many lenders consider freezing interest/charges when a fair plan is shown. If suitable, Breathing Space pauses most enforcement so you can focus on essentials and we can organise a long-term route.

Collector names you might see

Examples include Lowell, Capquest, Advantis, Moriarty Law and others. The name may differ from your original lender because debts are often assigned or collected by agencies.

Breathing Space — Pause Interest, Charges & Most Enforcement

Why we lead with Breathing Space

• Reduces pressure while we confirm a defendable budget from bank statements
• Helps prevent escalation while we choose between IVA, DMP or DRO
• Standard protections last up to 60 days (longer under the Mental Health route)

What we’ll ask for

Creditor list, balances and references; recent bank statements; and evidence of income/priority bills. We’ll help gather what’s needed quickly.

IVA, DMP or DRO — Which Fits Personal Loan Debt?

IVA — formal solution

Best where debts are around £6,000+ and income is steady. Once approved, interest and most enforcement are usually frozen; any remaining qualifying unsecured debt may be written off at completion (typically after 5–6 years).

DMP — informal, flexible

One reduced payment to non-priority debts, reviewed against a fair budget. Interest freezes are requested but not guaranteed; many lenders cooperate when offers are realistic.

DRO — strict criteria

Suited to low income and low assets within set limits. Qualifying debts are legally paused and may be written off after the DRO period if criteria still apply.

Missed Personal Loan Payments, Defaults & CCJs

What happens if you fall behind?

Missed payments can lead to default notices, debt collection and court claims (CCJs). Early support helps you avoid escalation. If a claim arrives, you still have options — we’ll check affordability, respond on time and move you into a protective route.

Fast relief

Where suitable, Breathing Space pauses most enforcement steps on qualifying debts while we finalise your plan.

Your Rights & Affordability Complaints

Was your loan affordable when taken out?

If checks were poor and payments were never realistically affordable, you may have grounds to complain. Start with the lender’s complaints team; if unresolved after eight weeks, you can take it to the Financial Ombudsman Service. We’ll help you gather evidence and avoid harmful promises while you wait.

While your complaint is reviewed

Ask us about Breathing Space or an interim plan to keep priority bills safe and reduce contact stress.

Personal Loan Debt — FAQs

Can my personal loan be included in an IVA?

Yes. Personal loans are unsecured and commonly included. Once approved, most enforcement and interest are usually frozen.

Will Breathing Space stop calls and letters?

During the protection period on qualifying debts, creditors should pause interest/charges and most enforcement and should not contact you about enforcement.

Is a DMP enough for a single personal loan?

Often, yes — if the plan is affordable and verified. If affordability is very low or debts are high, an IVA or DRO may be safer.

Will this hurt my credit file?

Breathing Space itself isn’t an insolvency entry, but payment history still matters. Formal solutions impact credit during the term while giving a route to stability.

What if I’m in Scotland?

Different options apply (e.g., temporary moratorium, Trust Deeds, DAS). Tell us your postcode and we’ll signpost correctly.

Start Your Fresh Start Today

Get protected with Breathing Space and move into a plan that fits your life. We keep priority bills safe, speak to creditors in writing, and guide you to the route with the best long-term outcome.