Verify what’s owed, protect essentials, reduce contact pressure and move to one affordable plan (DMP · IVA · DRO) — with Breathing Space where suitable. Many start from around £69/month, depending on circumstances.
✅ Start My Free Debt CheckIf you’ve received a letter, text, voicemail or doorstep card from Fredrickson—sometimes shown as Fredrickson International—you’re not alone. At Fresh Start Debt Support, we help people every day to verify what’s owed, reduce contact pressure using fair rules and Breathing Space, and move everything into one affordable plan where suitable.
This guide explains exactly how to deal with Fredrickson in the UK: what their contact means, how to protect essential bills first, and how to choose a route like a Debt Management Plan (DMP), an IVA or a DRO if eligible. We’ll also link to plain-English articles such as What is debt collection? and Stop Debt Collectors.
Start Free CheckKeep letters, envelopes, texts and any reference numbers from Fredrickson. Photograph or scan them. If you’re unsure which accounts are outstanding, we can guide a free credit check to spot missing items.
Stabilise priority bills first: council tax, utilities, and housing costs like rent or mortgage. Once those are safe, we shape a fair offer for non-priority debts.
Use our Debt Calculator to map income and real-world spending. We’ll sense-check it so your plan is sustainable—not a one-month stretch that snaps.
Tell Fredrickson you’re seeking support and gathering information. If we’re helping you, we’ll provide a reference number to share. Where appropriate, use Breathing Space to pause most enforcement while we finalise your route.
We’ll compare a DMP, IVA and DRO for your situation. Many people prefer one affordable monthly payment (where suitable) and far fewer calls and letters.
See My OptionsFredrickson are a debt collection firm. They may have bought your account, or they might be collecting on behalf of an original lender or another debt owner. Their job is to request payment or agree a plan. You’re entitled to request details, ask questions and make an affordable proposal—not to be pressured into a number you can’t keep.
Debt collectors are allowed to contact you, but they must treat you fairly. You don’t have to accept harassment or agree to unaffordable payments. If a letter looks odd, we’ll sanity-check it and help you respond. See Stop Debt Collectors for calm language and next steps.
We can guide a free credit check and help you request information. Don’t pay until the basics are clear. See What is debt collection? for how accounts are sold or assigned between companies.
Check My LetterContact can escalate over time. Knowing the “signal” behind each type keeps things calm and under control.
Typically a statement of balance and a request to pay or contact them. Save everything and note reference numbers. If details are unclear, ask for information in writing and avoid on-the-spot agreements.
It’s your choice to answer or keep it in writing. If you do answer, you can confirm you’re getting help and will return with a realistic proposal. Build your budget first with the Debt Calculator.
A debt collector is not a bailiff and cannot force entry. You can ask them to leave and communicate in writing. If visits worry you, read Stop Debt Collectors and consider Breathing Space while we set up your plan.
Written records reduce the chance of agreeing to something you can’t afford and create a clear trail of what’s been said.
Reduce ContactYou have the right to fair treatment and to make payments that reflect your true affordability. The right next step is a sustainable offer—not a number guessed during a stressful call.
Where appropriate, we help you use Breathing Space—a legal pause on most enforcement and interest—so you can get your plan in place without constant pressure. We’ll explain how it interacts with DMPs, IVAs and DROs.
When we’re supporting you, you’ll get a reference number to share with Fredrickson and other creditors. This helps channel contact and reduces repeated conversations.
We protect your roof, energy and priority bills first (council tax, utilities, rent, mortgage) before structuring fair offers to non-priority debts.
Ask About PauseIt’s common not to recognise an account—especially if it’s been sold or you’ve moved. We’ll help you verify it step by step.
If anything’s unclear, we’ll guide a free credit check and help you request documentation. Only pay once the basics are confirmed. See What is debt collection? for how debts move between firms.
We’ll help you draft a response and escalate if needed. Keep everything in writing and don’t pay until it’s resolved.
Verify My DebtMost people we support have multiple debts. Where suitable, we roll them into a single, sustainable monthly payment so life gets simpler and contact pressure reduces.
An informal route with one affordable payment shared across creditors. Many reduce or freeze interest and charges (not guaranteed). Flexible if your income varies.
A formal, legally binding solution. You pay what’s affordable for an agreed term; remaining eligible unsecured debt can be written off on successful completion. Offers strong protection from most creditor action once approved.
For low income/low assets within eligibility limits. Debts are usually frozen for 12 months then written off if your situation hasn’t improved. Strict criteria apply.
See Compare Solutions for a side-by-side view, then ask for a tailored recommendation based on your numbers and goals.
Get My PlanKeep letters, texts and emails. Note reference numbers and dates—it speeds up checks and decisions.
Stabilise council tax, energy and housing (rent/mortgage) first to keep the household safe.
Use the Debt Calculator. We’ll refine it with you to a realistic monthly figure.
Where appropriate, Breathing Space buys time to organise your plan without constant pressure.
Tell Fredrickson you’re seeking help. Share our reference number once we’re supporting you.
We’ll talk through DMP, IVA and DRO plainly—pros, cons, timelines.
If you’re also hearing from Lowell, Cabot, Moorcroft, Advantis, Link Financial, Capquest, Wescot, Resolvecall, Hoist, Robinson Way, Moriarty Law, Drydensfairfax or PRA Group, we’ll include them where suitable.
Follow The PlanCollection does not automatically mean court. If you receive a Letter of Claim or court forms, respond properly and on time. We’ll triage urgency, explain the paperwork, and focus on a route that protects your household while you address the claim.
Dates matter. Save envelopes, email headers and screenshots. A clear timeline helps choose the right next step.
Don’t ignore court forms, and don’t agree to unaffordable payments out of fear. Build a budget and make a defensible offer through the appropriate solution.
Help With CourtTwo households with the same income can have very different costs: commute, childcare, rent, health, energy. We set a plan that fits your life—not a spreadsheet fantasy.
We prioritise housing, energy and council tax to avoid escalation and emergency costs. Then we make sustainable offers to non-priority debts via a DMP or a formal route such as an IVA or DRO.
DMPs are typically more flexible for adjustments; IVAs include a formal variation process. We’ll help you navigate changes so the plan stays realistic.
Get a head start with the Debt Calculator before we speak. It’s a quick way to sense-check what’s doable.
Build My BudgetKnowing how your bank or card provider typically behaves can help you plan smartly. Explore our lender guides and set expectations based on real-world patterns—not guesswork.
If your account has been sold, we’ll help confirm the current owner and route communication correctly—often reducing back-and-forth.
Help With LendersNot necessarily. If court is considered, you’ll usually receive formal pre-action paperwork first. Don’t ignore it—respond on time. We’ll help you prioritise a route that protects essentials while you address the claim.
No. A debt collector is not a bailiff and cannot force entry. If someone visits, you can ask them to leave and communicate in writing. See Stop Debt Collectors.
It’s your choice. If you answer, you can confirm you’re seeking help and avoid agreeing to payments before your budget is set. Once we’re supporting you, we can provide a reference number to share.
Tell them you dispute the account and request information. We’ll help verify via a free credit check and draft a suitable response. Don’t pay until it’s clear.
Yes, if the debt qualifies. In a DMP, you make one affordable payment spread across creditors. In an IVA, the arrangement is legally binding and offers strong protection from most creditor action once approved.
Debt solutions can affect your credit. Many people prioritise stabilising the household and reducing stress. We’ll explain trade-offs clearly so you can choose confidently.
Some formal routes allow write-off at the end—for example, remaining eligible unsecured debts can be written off at successful completion of an IVA. An eligible DRO may write off debts after the moratorium if your situation doesn’t improve. We’ll check eligibility and implications first.
We can bring multiple debts under one plan where suitable. See our pages for Lowell, Cabot, Moorcroft, Advantis, Link Financial, Capquest, Wescot, Resolvecall, Hoist, Robinson Way, Moriarty Law, Drydensfairfax and PRA Group.
Ask directly and get a personalised answer in minutes.
Ask A SpecialistOur aim is simple: protect essentials, cut stress, and move everything into a plan you can sleep on.
Start NowWhen you’re ready, we’re ready—on your terms and timeline.
Speak To UsPublic sources indicate Fredrickson International operates as part of the Lowell Group. If your letter mentions “Lowell” that’s consistent—your plan can still include them like any other creditor. See our guide to Lowell.
No—Fredrickson are debt collectors, not bailiffs. They can’t force entry, remove goods, or demand payment on the spot. Prefer written contact and build a budget first.
“Fredpay” is a trading/portal name used in connection with Fredrickson. If in doubt, we’ll check your letter and confirm the account trail from the original lender or debt owner.
HMRC can instruct collection agencies for overdue tax debts or tax credit overpayments. If that’s what your letter refers to, we’ll build a plan that protects essentials first and then tackles the arrears realistically.
No—claims follow a formal pre-action process. If anything legal arrives, respond on time and speak to us so we can help you choose the right route and payment offer.
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