UK DMP Providers — Free vs Paid, Faster Setup

See how Debt Management Plans work, who offers them, and why clients choose Fresh Start for fewer queues, faster progress and ongoing check-ins.

✅ Start Free Check
Free & confidential • 60–90 seconds • No obligation

Reviewed by: Fresh Start Debt Support team • Last updated • Free & confidential guidance

Top DMP Providers in the UK (And Why Clients Prefer Us)

Debt Management Plans (DMPs) are a trusted way to repay debt in a more affordable, stress-free way. But choosing a provider isn’t only about features — it’s about how they treat you. Big brands like StepChange and PayPlan offer free DMPs; others charge fees. We show the landscape clearly and explain why many people pick Fresh Start for speed, focus and personal support.

Start Free Check

Popular DMP Providers in the UK

Here are well-known providers people search for when exploring DMPs (some are free charities, others are firms that may charge):

Free providers can be a great fit if you’re comfortable with large-scale processes. If you want a smaller caseload, faster touchpoints and proactive check-ins, we’ll suit you better.

Compare Options

Why Fresh Start Is the Smarter Choice

Many national providers handle huge volumes — great resources, but it can mean queues and less personal contact. We do the opposite:

We push for interest/charge freezes where possible and set a realistic, sustainable payment around your essentials.

See If I Qualify

Free vs Paid DMP — What’s the Difference?

What free providers offer

Large charities provide debt advice and administer DMPs without monthly management fees. Processes can be structured, and demand is high, so patience helps. Learn more in our StepChange alternatives guide.

What paid firms offer

Some firms charge set-up or monthly fees in exchange for a different service style and cadence. Fees affect how much reaches creditors, so we’ll weigh this carefully with you.

How we help you decide

We map your numbers, timescales and preferences, then outline a route — free or paid — that fits your budget and stress levels. You’re in control.

Check Fees

How Long Does a DMP Take? Will Interest Stop?

Setup depends on how quickly we complete your fact-find, confirm creditors and agree affordability — then on creditor responses. Many creditors agree to freeze or reduce interest/charges once a fair offer is in place (not guaranteed and varies by lender). We give you a reference number to quote while set-up progresses and help manage contact pressure with Breathing Space where appropriate.

Speed Up Setup

Will a DMP Affect My Credit Score?

Yes — arrangements and reduced payments are normally visible on your credit file. For many, stabilising essentials and stopping the spiral matters more than short-term score. If writing off part of the debt is a priority, compare a IVA or DRO. We’ll explain all trade-offs so you choose with eyes open.

Discuss Impact

Can I Switch DMP Provider Later?

Yes. If the service or fees don’t suit you, you can move. We’ll help gather balances, payment history and creditor references, then coordinate a smooth handover so momentum isn’t lost. See Stop Debt Collectors for managing contact during changes.

Help Me Switch

Estimate a Fair DMP Payment

Quickly test a realistic monthly amount

£2,200
£1,600
£8,000

Surplus: £600 Suggested DMP offer: £480

We typically leave headroom for essentials and emergencies. This tool is illustrative — we’ll tailor it to your actual income and creditor responses.

Get My Figure

DMPs for Real-World Debt Mixes (BNPL, CCJs, AOE)

Buy Now Pay Later & Catalogues

We include BNPL like Klarna and catalogues in your plan so you’re not juggling separate promises.

County Court Judgments (CCJs)

If a claim has started, timing matters. See Stop Court Action and speak to us about varying payments to something affordable.

Attachment of Earnings (AOE)

If deductions are hitting your wages, we’ll help you build a realistic budget and explore options to reduce pressure.

Tidy My Debts

Quick Answers People Search For

Is a DMP free or do I pay fees?

Fee-free routes exist (e.g., large charities). Some firms charge fees. We’ll help you compare both so more of your money goes to reducing debt.

Can I get a DMP if I’m behind on energy or council tax?

Yes, but we’ll prioritise essentials and council tax. We’ll also explore supplier support and energy arrears options.

What debts can go in a DMP?

Typically non-priority debts like credit cards, loans, overdrafts, catalogues and BNPL. We’ll confirm edge cases.

How soon will calls and letters slow down?

Often after creditors accept offers; we also help with Breathing Space if appropriate, and provide a reference to quote meanwhile.

Ask Now

UK DMP FAQs

How fast can you start once I complete the JotForm?

We’ll reach out quickly (phone first, then WhatsApp if easier). We start your fact-find immediately and prioritise urgent risks like council tax and utilities.

Do I need to list every debt before we speak?

No — we can guide a free credit check to surface missing accounts and make sure nothing is overlooked.

Will a DMP stop calls and letters?

Contact usually reduces once a fair plan is accepted. We also help you use Breathing Space where suitable, and you’ll have a reference number to quote meanwhile.

Can debts be written off?

DMPs repay balances; some formal solutions can write off debt (e.g., at the end of a successful IVA or eligible DRO). We’ll compare routes so you can decide.

What if my income changes later?

We build headroom into your budget. DMPs are flexible; IVAs have formal variation processes. Tell us early so we can adjust.

Didn’t see your question?

Ask us for a personalised answer in minutes.

Send Question

How Quickly Can a DMP Start in the UK?

Typical milestones

Day 1–2: fact-find and affordability; Day 3–7: creditor referencing and first offers; Weeks 2–6: acceptance decisions and interest updates. Timings vary by lender and how fast documents arrive. We’ll push progress and keep you updated.

What speeds things up

Up-to-date balances and reference numbers; proof of income and essentials; responding quickly to any clarifications. If calls/letters are heavy, see Stop Debt Collectors and Breathing Space.

Fast-Track Me

Free DMP vs Paid DMP — UK Pros & Cons

Free DMP (charity-run)

No monthly management fees; widely recognised by creditors; high demand means structured processes. Good if you want the biggest share of each payment going to debts.

Paid DMP (fee-charging firms)

May offer different service cadence, but fees reduce what reaches creditors. We’ll help you evaluate whether the service trade-off is worth it for your situation.

When fees might still be acceptable

If the style/availability aligns to your needs and the net time-to-stability is better for you. Otherwise, consider DMP via free routes or compare IVA/DRO.

Compare My Options

Will Creditors Freeze Interest on a DMP?

What usually happens

Many lenders reduce or freeze interest/charges when offers are reasonable and consistent. It isn’t guaranteed; outcomes vary by creditor and account history.

How we maximise acceptance

We propose realistic payments grounded in your essentials, share context on hardship, and maintain regular updates so creditors see reliability. If interest continues, we’ll keep negotiating and review alternatives like IVA.

Ask About Interest

Who Is Eligible for a DMP in the UK?

Good fit indicators

You have mainly non-priority debts (e.g., credit cards, loans, overdrafts) and can pay something each month after covering essentials.

Edge cases

Heavy priority arrears or enforcement (council tax, energy bills, mortgage arrears) may need a plan before or alongside a DMP. We’ll help you prioritise correctly.

Check Eligibility

Switching DMP Provider Without Losing Momentum

Keep payments flowing

Line up your new payment method and reference before you cancel the old one; we’ll manage creditor handover letters and confirm balances so there’s no gap.

Preserve goodwill

We explain the switch is about service fit, not stopping payments. This helps retain any goodwill on interest concessions already in place.

Plan My Switch

Still Comparing Your Options?

Read our guides before you choose: About a DMP, About an IVA, About a DRO, or see them side-by-side at Compare Solutions. You can also test numbers in our Debt Calculator.

Get Recommendation
💬 Chat on WhatsApp