HMRC Debt: Advantis Texts, Time to Pay, and What’s Legit

Unsure if an HMRC text from Advantis is real? Use our safe, click-free checks, see genuine HMRC channels, and explore Time to Pay if you can’t clear the full balance now.

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Report phishing: 60599 / 7726

Reviewed by: Fresh Start Debt Support team • Last updated • Free & confidential guidance

Quick Answer — “Is My Advantis HMRC Text a Scam?”

Some Advantis texts are genuine (Advantis collects debts for HMRC), but many are scams that copy their style. Never click links in a message you weren’t expecting.

  • Use GOV.UK’s “genuine HMRC messages” page to compare senders and wording.
  • Sign in to your HMRC account via GOV.UK (not via any link) to check if there’s a balance or letter.
  • Verify with Advantis using their official site/contact details.
Get Help Verifying

Report phishing: forward texts to 60599 (HMRC) or 7726 (NCSC). Email phishing@hmrc.gov.uk with suspicious emails or screenshots. Then delete the message.

Official resources: Genuine HMRC textsReport HMRC scams

Step-by-Step: Verify an HMRC/Advantis Text Safely

1) Don’t click links or open attachments

Genuine or not, treat the message as untrusted until you confirm it. Links can lead to convincing fake pages.

2) Check GOV.UK’s genuine HMRC messages page

Compare the sender name/number and wording against GOV.UK’s official list. If it’s not listed, be extra cautious.

Open GOV.UK Check

3) Sign in independently to your HMRC account

Go to GOV.UK and sign in. If there’s a real debt or letter, you’ll see it there. No HMRC account? Use HMRC’s official contact routes on GOV.UK.

4) Verify directly with Advantis (if named)

Contact Advantis via their official site—not via message links—to confirm any reference and balance: advantiscredit.co.uk/hmrc.

More context: your own page Advantis HMRC Text — Genuine or Scam?

5) Report and delete if suspicious

Forward scam texts to 60599 (HMRC) or 7726 (NCSC). Email phishing@hmrc.gov.uk for emails/screenshots. Delete it after reporting.

Need Us to Double-Check?

Time to Pay (TTP): Affordable HMRC Repayments

Time to Pay lets you spread HMRC debt into monthly instalments that reflect your budget. The sooner you engage, the better your options usually are.

What HMRC may ask for

  • Your income and essential spending
  • Other debts and priority bills
  • A realistic monthly amount

Start here: If you cannot pay your tax bill and How Time to Pay works.

Tip: Bring a simple budget. Use our Debt Calculator or we’ll help you build one that protects rent, energy and council tax first.

Ask About TTP Help

If You Can’t Afford It (or Have Other Debts Too)

If HMRC debt is one of many pressures, it’s often better to set a single affordable plan across everything—so you’re not over-promising to HMRC and under-delivering elsewhere.

Routes to discuss

While you decide, ask about Breathing Space to legally pause most enforcement for up to 60 days.

Get a Personal Plan

Common Scam Red Flags (HMRC/Advantis Style)

When in doubt: check GOV.UK, sign in independently, and report it.

Report & Get Advice

HMRC & Advantis — Frequently Asked Questions

Is Advantis legit for HMRC debts?

Yes—HMRC uses external agencies including Advantis for some debts. Still, verify first using official contact details: advantiscredit.co.uk/hmrc.

Does HMRC send texts with links?

HMRC lists examples of genuine messages on GOV.UK. Even if a message looks real, the safest route is to avoid clicking and sign in to your HMRC account via GOV.UK to confirm.

How do I report an HMRC scam?

Forward texts to 60599 (network charges apply) or 7726 (free to report to your mobile provider). Forward emails/screenshots to phishing@hmrc.gov.uk. Then delete the message.

What if the debt isn’t mine?

Do not pay. Ask HMRC/Advantis to prove liability and correct their records. We can help you draft a calm, precise response.

Can Advantis agree a Time to Pay?

They can help you engage, but HMRC may still need to confirm the plan. Bring a realistic budget to speed things up.

Will this affect my credit file?

HMRC debts can lead to court action if ignored. Early engagement and a fair plan reduce risk. If you have broader arrears, consider a unified solution.

Ask a Specialist

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This page provides general guidance only and is not financial advice. HMRC processes can change—always cross-check on GOV.UK.

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